Indigo Medical Aesthetics (“Indigo”, “we”, “us”) respects your privacy. This policy explains what personal information we collect through this website and our clinics in Nigeria, how we use it and the choices you have. We handle personal data in line with the Nigeria Data Protection Act 2023.
Information we collect
- Contact details you give us, such as your name, phone number and email address, when you fill in our booking form, call us or message us on WhatsApp.
- Enquiry details, such as the procedure you are interested in and any message you choose to send.
- Health information shared during consultation and treatment. This is sensitive data, and we only collect what is needed to care for you safely.
- Website usage data, such as pages visited and device type, collected through essential cookies and basic analytics. See our Cookie Policy.
How we use your information
- To respond to enquiries and arrange consultations
- To provide medical care, aftercare and follow-up
- To keep accurate clinical records, as required by law and good medical practice
- To improve our website and services
- To send updates or offers, only where you have agreed to receive them
Before-and-after photos
We take clinical photographs as part of your medical record. We will only share images publicly, including in our gallery or on social media, with your explicit written consent. You can withdraw that consent at any time.
Sharing your information
We never sell your personal information. We share it only where necessary: with members of your care team, laboratories or hospitals involved in your treatment, trusted service providers who help us run our systems, or where the law requires us to.
How long we keep it
We keep medical records for as long as required by Nigerian regulations and professional guidance. Enquiries that do not lead to treatment are deleted when they are no longer needed.
Keeping your information secure
We use reasonable technical and organisational measures to protect your information from loss, misuse and unauthorised access. Access to clinical records is limited to staff who need it.
Your rights
You have the right to access, correct or delete your personal information, to object to or restrict certain uses, to withdraw consent and to receive a copy of your data. You can also complain to the Nigeria Data Protection Commission. To exercise any of these rights, email indigomedicals@gmail.com.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.